You may have an existing warranty on your air conditioning system. When you purchased your new air conditioning system it came with a manufacturer’s warranty. You should have received a copy of this warranty from the manufacturer. The warranty paperwork contains the manufacturer’s terms and conditions for your warranty. If you cannot find your warranty paperwork, please do not hesitate to call our customer service department and they will be happy to assist you.
Manufacturers are beginning to enforce with greater regularity the terms and conditions within your paperwork. These changes may affect you.
- Most manufacturers allow you to transfer warranties to the new owner upon the sale of your property for a small fee and within 30 days of the closing.
- Manufacturers are now requiring the use of OEM (Original Equipment Manufacturer) parts. At the moment there are thousands of possible OEM parts for any of the multiple manufacturers, which make using and obtaining OEM parts a difficult situation. The effect is that we will no longer be able to use generic truck stock parts. Although these changes are difficult, we make it our priority to bring you comfort as quickly as possible.
- Manufacturers only cover work performed during normal business hours. What this means to you, is that if you need service after regular business hours, then extra charges may and likely will apply. The way for our customers to avoid any extra charges for after-hours work is to purchase a Servair maintenance plan which covers all overtime charges for nights, weekends and holidays as well.
- Manufacturers now require yearly maintenance by an authorized dealer/servicer in order to keep a warranty in good standing. As a valued customer we ask that if you are not currently having maintenance done on your equipment at least once a year that you contact us or an authorized dealer/servicer in your area as soon as possible.
We provide a total maintenance on your comfort system twice a year: Once In the Spring before cooling season and once in the Fall before Heating Season.
Inspections include, but are not limited to:
- Inspect Condenser Coil
- Inspect Fan motor & Bearing
- Inspect Compressor Contractor
- Inspect Reverse Valve, Crankcase Heater & Fan Blade
- Inspect Service Disconnect
- Inspect Condition of Wiring/Electrical
- Inspect Defrost Circuit Board
- Inspect Defrost Timer and Defrost Relay
- Inspect Motor Blower & Relay
- Inspect Blower Wheel
- Inspect Evaporator Coil
- Inspect Condensate Drain
- Inspect Emergency Heat Strips
- Check Supply Air & return Air Temperatures
- Inspect Thermostat
- Clean/Replace Air Filter*
*1″ only. 25% off 5″ filter
- Check Refrigerant Level
- Check Indoor/Outdoor Motor Amperage
- Run & Test Heating System
- Clean Drain Line & Pain
- Lower Utility Bill
- Extended Equipment Life
- Fewer Repairs
- Improved Capacity
- 25% Discount on Repairs
- Priority Customer
- Inflation Protection
- Agreement is Transferable
- Never an Overtime Charge